London & South-East England

Damp, Condensation and Ventilation

Find out which kind of damp you have before anyone sells you a fix, then warm the surface, cut the moisture and move the air.

PAS 2030:2023 CertifiedTrustMark ApprovedAccredited installers where needed

Is damp and condensation right for your home?

  • Black mould that comes back every winter in bedroom corners, reveals and behind wardrobes
  • Flats and houses with no working extractor fan in the kitchen or bathroom
  • Homes about to be insulated, where PAS 2035 requires the ventilation to be brought up to standard
  • Landlords responding to a tenant damp and mould complaint who need the cause identified in writing
  • Tide marks and salt staining at the base of a ground floor wall that point to rising damp

Damp, Condensation & Ventilation: key facts

  • Most black mould in London homes is condensation: a cold surface, moisture from cooking, showers and drying clothes, and not enough ventilation to carry it away.
  • Penetrating damp comes through the wall from outside (gutters, pointing, failed cavity fill); rising damp comes up from the ground and stops around a metre high. Each needs a different fix.
  • Humidistat extractor fans £200 each and air bricks £85 each from our quote book; ventilation improvements from £500.
  • A positive input ventilation (PIV) unit costs £600 to £1,000 installed and treats condensation in the whole house.
  • PAS 2035 requires ventilation to be assessed and upgraded whenever insulation is added, so we do the two together.
  • No work is sold until the cause is diagnosed on a free survey. Ventilation and insulation are our own team; rising damp treatment is by specialist partners.

What is damp and condensation?

Damp is three different problems that look alike on a wall. Condensation forms when warm, moist indoor air meets a cold surface: it shows as black mould in corners, behind furniture, around window reveals and on north-facing bedroom walls. Penetrating damp comes in from outside through a leaking gutter, failed pointing, cracked render or a bridged cavity, and gets worse after rain. Rising damp is ground water drawn up through the base of a wall where the damp proof course has failed or been bridged, and rarely goes higher than about a metre. Treating the wrong one wastes money, which is why the survey comes first.

In London, Surrey, Kent and Hertfordshire the great majority of damp complaints are condensation. Solid brick Victorian and Edwardian walls, uninsulated 1930s semis and ex-council flats all have cold surfaces, especially at corners, window reveals and the junction of wall and ceiling where the structure bridges the insulation. Add a family drying washing indoors, modern draught-free windows and a bathroom fan that was never wired in, and mould follows every winter. The fix is to warm the surface, cut the moisture and move the air, not to keep painting over it.

Stay Warm surveys the house, measures wall moisture and surface temperature, checks the gutters, pointing, cavity and damp proof course, and tells you which kind of damp you have. Our own team fits extractor fans, positive input ventilation units, air bricks and trickle vents, and installs the internal or external wall insulation that removes the cold surface. Where the diagnosis is rising damp or a structural defect, we arrange and project-manage the treatment through an accredited specialist damp proofing partner and stay your single point of contact.

Who does the work

Ventilation work (extractor fans, positive input ventilation units, air bricks and trickle vents) and the insulation that removes cold surfaces are carried out by our own team. Rising damp treatment and structural damp proofing are arranged and project-managed by Stay Warm and carried out by accredited specialist contractors; Stay Warm itself does not carry out damp proofing injection or tanking.

Damp, Condensation & Ventilation cost guide

Indicative 2026 market ranges for London and the South-East, with fans and air bricks priced from our quote book. Your fixed quote follows a free diagnostic survey.

Job typeIndicative cost
Humidistat extractor fan, supplied and fitted£200 each
Air brick, supplied and fitted£85 each
Ventilation improvements packageFrom £500
Positive input ventilation (PIV) unit£600 – £1,000
Rising damp treatment£1,000 – £3,000

VAT: 20%. Ventilation and damp proofing are not energy-saving materials under HMRC VAT Notice 708/6, so they are charged at the standard 20% rate. Where the fix includes wall, loft or floor insulation, that element is 0% VAT until 31 March 2027 and the quote shows the split.

What we fit and arrange

Humidistat extractor fans in kitchens and bathrooms, ducted to outside
Positive input ventilation (PIV) units in the loft or a hallway cupboard
Air bricks and trickle vents for background ventilation
Internal or external wall insulation to warm cold walls, reveals and corners
Render, pointing and gutter repairs where penetrating damp is the cause
Rising damp treatment and damp proofing through accredited specialist partners

How we diagnose and fix damp

1

Free survey

We measure moisture in the wall and the surface temperature, check the outside of the house for gutters, pointing, render and the damp proof course, and look at how the home is ventilated and heated.

2

Written diagnosis and quote

A plain report saying which kind of damp it is and why, with a fixed quote for the fix. If it is a gutter or a pointing fault, we tell you that rather than sell you ventilation.

3

The work

Our own team fits the ventilation and any insulation. Where rising damp or a structural defect is found, an accredited specialist partner carries out the treatment under our project management.

4

Check and follow-up

We check the fans and vents are running, explain how to use them, and agree a follow-up in the next heating season if the mould was severe.

Free survey & fixed quote

Book a free, no-obligation survey and we will send a clear, fixed written quote. One point of contact from survey to sign-off, and a written guarantee on the work.

Get a free quote

Damp, Condensation & Ventilation FAQs

Is it condensation or damp?
Condensation shows as black spot mould on cold surfaces, worst in winter, in corners and behind furniture, with no tide mark. Penetrating damp is a patch that gets worse after rain, often high up or below a window. Rising damp is a tide mark with salts at the base of a ground floor wall, rarely above a metre. Our survey measures moisture and surface temperature to tell them apart.
Why does mould keep coming back after I clean it?
Because the cause is still there. Mould grows where a surface is cold enough for moisture in the air to condense on it. Cleaning removes the growth, not the cold surface or the moisture. Warming the surface with insulation, cutting moisture at source and fitting a fan that runs on a humidistat stops it returning.
What is a PIV unit and does it work?
A positive input ventilation unit sits in the loft and pushes filtered air gently into the hallway, so moist air is pushed out through the trickle vents and gaps. It costs £600 to £1,000 installed and works well for whole-house condensation in flats and houses with a loft. It does not fix penetrating or rising damp.
Will insulation cure damp?
It cures condensation on cold walls, because the inside surface is warmer once insulated. It also stops penetrating damp when external wall insulation keeps the rain off the wall. It does not cure rising damp, and insulating over a wall with a leak or failed cavity fill traps the water. That is why we diagnose first.
Do I need more ventilation if I insulate?
Usually yes. PAS 2035 requires the ventilation to be assessed with every insulation measure, because a warmer, more airtight home holds more moisture. We check the extract fans and background ventilation and upgrade them as part of the insulation job.
Who does the damp proofing?
Ventilation, insulation and render or pointing repairs are our own team. Rising damp treatment and structural damp proofing are arranged and project-managed by Stay Warm and carried out by an accredited specialist partner contractor. Stay Warm itself does not carry out damp proofing injection or tanking.

Areas we cover

We arrange damp and condensation across Greater London, Surrey, Kent and Hertfordshire. See all areas we cover →

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Last reviewed September 2026 by Stay Warm Insulation.

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